Wandering Tribe Privacy Policy

For the purposes of the Data Protection Act 1998, we, Wandering Tribe Limited are a data controller. This privacy policy sets out how we collect and use the personal information ("personal data") you provide us with directly or through use of our website. This privacy policy may be amended or added to from time to time. The latest version will appear on our website. We will only process personal data as set out in this privacy policy (as amended or added to) or otherwise notified to or agreed by you or as we are otherwise permitted to do in accordance with the Data Protection Act1998.

In order to process your booking, send you a brochure or respond to an enquiry, we need to collect personal data from you. As referred to below, our website uses "cookies" which will also collect personal data. Depending on what's required, the personal data we collect may include names and contact details, credit/ debit card or other payment information and special requirements such as those relating to any disability or medical condition which may affect holiday arrangements and any dietary restrictions, which may disclose your religious beliefs ("sensitive personal data"). All references in this privacy policy to personal data include sensitive personal data unless otherwise stated.

Appropriate personal data will be passed on to the relevant suppliers of your arrangements and any other third party (including banks and/or credit card issuers) who need to know it so that your holiday can be provided. The information may also be provided to government / public authorities such as customs or immigration if required by them, or as required by law. Certain information may also be passed on to security or credit checking companies. On occasions, we may use other companies to provide services on our behalf, such as mailing brochures and marketing material. We only provide third parties with the personal data they require in order to deliver their services. Other than in relation to government / public authorities (over whom we have no control), we will take appropriate steps which are intended to ensure that anyone to whom we pass your personal data for any reason agrees to keep it secure, only uses it for the purposes of providing their services and does not collect any personal data from you in the course performing their services. If we cannot pass personal data to the relevant suppliers or any other third party as applicable, whether in the EEA or not, we will be unable to fulfil your booking. In making your booking, you consent to personal data being passed on to the relevant suppliers and other third parties.

Your personal data may be stored, used and otherwise processed within the UK and/or any other country(ies) of the European Economic Area (EEA). EEA countries are all member states of the European Union together with Norway, Iceland and Liechtenstein. We may also store, use or otherwise process personal data outside the EEA. Data protection laws may not be as strong outside the EEA as they are in the EEA. Personal data will not be transferred to a country outside the EEA unless (1) the country to which it is transferred is one which the European Commission considers to provide an adequate level of data protection or (2) the personal data is transferred to a United States company which has signed up to the Safe Harbour scheme or (3) the personal data is transferred to a company which is required by our contract with them only to deal with the data in accordance with our instructions and to maintain appropriate security to protect the personal data which we are satisfied they have or (4) we are obliged to provide the personal data to a government / public authority in order to provide your holiday.

We would also like to store and use your personal data for future marketing purposes (for example, sending you a brochure, magazines, or other marketing material) unless you have told us that you do not wish us to do so. All personal data you give us (including sensitive personal data) will be kept but we will use only names and contact details for marketing purposes. If you would rather not receive our brochures, magazines, or other marketing materials please write to us or email us at [email protected] and we will update our records. You can also unsubscribe from our e-newsletters at any time by clicking the unsubscribe link at the bottom of the e-newsletter.

We take appropriate technical and organisational measures, which are intended to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data.

You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances, we are entitled to refuse your request.

In common with most websites, our website uses cookies. A 'cookie' is a small data file which our website server stores on your computer in order to collect information about your visit and to remember you when you visit again at a later date. The main purpose of a cookie is to identify users and to personalise their visit by customising web pages for their use. We may also use third parties who will collect non-personally identifiable data to analyse site visits and carry out other similar activities. In the course of doing so, they may place their own cookies on your computer so that they can collect information about your visit. You may, if you wish, disable or delete such cookies for our website by going to our Cookie Settings. However, doing so may mean you will be unable to access our website or parts of it, your experience of our website may be adversely affected and/or you may not receive information which is relevant to your personal interests.

Wandering Tribe website uses the following Cookies:

Cookie

Name

Purpose

Cookie Settings

moove_gdpr
_popup

When this Cookie is enabled, these Cookies are used to save your Cookie Setting Preferences.

Google Analytics

_ga, _gat, _gid

When this Cookie is enabled, these Cookies are used to collect information about how visitors use our site. We use the information to help us improve the site. The Cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Detailed information about this Google Analytics Cookie is provided here:

An explanation of Cookies & Google Analytics

Review the Google Analytics privacy & security policy

Watched Video

pum_1807

When this Cookie is enabled, these Cookies are used to confirm whether the user has been presented with the video and if so sets the value to true. The video will then not be presented again until the cookie expires (1 week)

Zopim Zenchat

__zlcmid

When this Cookie is enabled, these Cookies provide live customer service chat on our Site. Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat.

Cloudflare

__cfduid

The “__cfduid” cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information.

An explanation of the Cloudflare cookie can be found here.

 

Further information about cookies including how to manage and delete them can be found at www.allaboutcookies.org.